IH
Ilke H
1 reviews | Active since Mar 2011
07 Feb 2018, 14:58
HARRASSMENT AGAINST YOUR WILL
I receive numerous e-mails offering loans from DirectAxis. I have never requested to be part of their mailing list and they do not have an "unsubscribe" option as any reputable company should have. I have requested to be removed from their mailing list, and blocked their e-mail address, but seems they use many e-mail addresses, as I just keep getting them from different e-mail addresses. I am so sick of these e-mails and I feel it is ridiculous to keep sending them if I DO not want them; they should be forced to allow people the option of unsubscribing. They are not doing themselves a favour because if I ever did decide to take out a loan, the last place I would approach would be DirectAxis precisely because of this.
Helpful (0)
Replies (4)0
Replies (4)
DirectAxis's replyOfficial
07 Feb 2018, 16:04Hello, thank you for letting us know. We understand your frustration and will make sure that you will no longer receive promotions from us. Team DirectAxis
Best regards,
DirectAxis's reply07 Feb 2018, 16:04
Official
Hello, thank you for letting us know. We understand your frustration and will make sure that you will no longer receive promotions from us. Team DirectAxis
Best regards,
IH
Ilke H's updateReviewer Update
07 Feb 2018, 22:31I appreciate that very much, but how will you do that if you do not know who I am? Please unsubscribe *** and just a suggestion, add a "unsubscribe" button to your e-mails so that people can choose whether to receive e-mails or not.
IH
Ilke H's update07 Feb 2018, 22:31
Reviewer Update
I appreciate that very much, but how will you do that if you do not know who I am? Please unsubscribe *** and just a suggestion, add a "unsubscribe" button to your e-mails so that people can choose whether to receive e-mails or not.
DirectAxis's replyOfficial
08 Feb 2018, 10:14We've flagged the matter with our Marketing Team and will get back to you.
Best regards,
DirectAxis's reply08 Feb 2018, 10:14
Official
We've flagged the matter with our Marketing Team and will get back to you.
Best regards,
DirectAxis's replyOfficial
13 Feb 2018, 10:28Hello, we've made sure that you will no longer receive promotions from us. You could possibly receive one or two more letters in the post due to our scheduling process, but if you do, that'll be the very last. Emails and SMSs will stop from next week. We're sorry to see you go, but if you require our services in future, please keep us in mind. Team DirectAxis
Best regards,
DirectAxis's reply13 Feb 2018, 10:28
Official
Hello, we've made sure that you will no longer receive promotions from us. You could possibly receive one or two more letters in the post due to our scheduling process, but if you do, that'll be the very last. Emails and SMSs will stop from next week. We're sorry to see you go, but if you require our services in future, please keep us in mind. Team DirectAxis
Best regards,