VM
Viv M
1 reviews | Active since Jan 2012
06 Apr 2016, 11:53
Harrassing calls- 40 calls a day with no purpose!!
I had previously had an issue with the number of calls that I receive a day from First for Woman - Direct Axis. I receive +-40 calls either private or from a *** number, upon answering there is no answer and thereafter they call my work landline continuously and no answer from the. The other day I managed to answer one of the calls and the gentlemen tells me that he has no idea why he called(please refer to my profile). Can a call centre call 1 person with no reason +-40 times a day.Its ridiculous and invasive I have downloaded an app which records the number of calls and the caller as proof.
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Replies (1)DirectAxis's replyOfficial
06 Apr 2016, 11:55Hello vr1512,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
DirectAxis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
DirectAxis Customer Relationship Management Team
DirectAxis's reply06 Apr 2016, 11:55
Official
Hello vr1512,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
DirectAxis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
DirectAxis Customer Relationship Management Team
