Harassment, coercion & unwillingness to help

Even after I originally logged the complaint (10:45AM), your collection services ( ********** ) are still trying to contact me on my work number. (11 times for today, 6 of which was made after you rep**** upon the complaint). Had I not made myself clear? I am not going to TALK with you over the phone. Any amends we come to will be done in this forum (hellopeter.com), unless it's the re-negotiation of contracts and/or the way we are going to settle the areared amount, for which I expect you to notify me duly in this forum ("We would like to discuss terms of your contract/payment arrangement with you via email." Without disclosing contract or personal information). I am going to ask once more that you stop your incessant and harassing calls. Seeing as there is currently no other negotiation on how we, as both the effected parties, are going to continue from this point forward. My points remain and you have, thus, been notified about MY terms of repayment and rejection of any non-consensual debit orders upon my bank account. Any such non-consensual debit orders (from you) will be deducted from the arear amount AND original amount. Just remember that any extra costs I incur will result in less available funds for me to pay you. Thus I will see such debit orders as a "cost" for which I had not agreed and must be reimbursed for (in fact, maybe I should do that since this whole fiasco started?) Should this seem unreasonable, may I remind you that DirectAxis and it's affiliated parties have not given much cooperation nor consideration to me, have treated me poorly, and refused to any sort of re-negotiation from my part in order to gain on the arear amount/the terms of contract. The entire reason why I REFUSE to TALK to you over the phone is exactly as I stated. Information "mysteriously" disappeared or was never captured., your employees and affiliates treat people poorly (and there are a LOT of these complaints on hellopeter.com) etc. Thank you.