MP
Melissa P
1 reviews | Active since Aug 2016
13 Jul 2018, 08:02
Harassment
You company has harassed me and continually called whilst in meetings.
I have been spoken to in a sarcastic manner and have had a call center hang up on me 3 times.
First time in 18 months a payment has been missed as I transferred to much money from one account to another.
I am utterly shocked and embarrassed for your company to have such ******* working for you!!
I have been called 17 times by one number, 5 by anothe and now you are breaking the poppy act and private numbering me as well!! That is *******!!
You should be ashamed of this poor work ethic and shouldn't be in business!!
Yoh have caused me emotional distress!!
Helpful (0)
Replies (3)0
Replies (3)
DirectAxis's replyOfficial
13 Jul 2018, 08:52Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. Team DirectAxis
Best regards,
DirectAxis's reply13 Jul 2018, 08:52
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
03 Aug 2018, 09:05We are able to confirm the matter has been addressed.
Best regards,
DirectAxis's reply03 Aug 2018, 09:05
Official
We are able to confirm the matter has been addressed.
Best regards,
DirectAxis's replyOfficial
06 Aug 2018, 10:53Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,
DirectAxis's reply06 Aug 2018, 10:53
Official
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,