HARASSMENT
<p>I have contacted Sanlam to enquire about a personal loan etc - In the last 2 days I have recieved no less thant 26 calls from DirectAxis call centre - at my work and on my cell phone - I was nice in the beginning and requested them not to phone me again as their interest was too high and i am not interested in the loan any more - After this I received abou 20 more calls - To a point where I were rude and told them I am now going to the police and make a case of harassment</p>
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Replies (2)
DirectAxis's replyOfficial
16 May 2017, 11:13Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us ***. Team DirectAxis
Best regards,
DirectAxis's reply16 May 2017, 11:13
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us ***. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
19 May 2017, 11:46Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,
DirectAxis's reply19 May 2017, 11:46
Official
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,