ID
Inge D

1 reviews | Active since May 2016

03 May 2016, 14:40

Harassing me the whole day!!!

I have recieved THREE calls from these idiots today. I clearly said that they should leave me alone and that I am not interested in a loan. I have never even app**** for a loan from them. Why do they keep harassing me? I am not happy. They should rather keep their existing clients happy and leave the rest of us alone. They are a nuisance. Oh and please do not even bother to phone me and sort this out or apologise or anything. I DO NOT WANT ANY MORE PHONE CALLS FROM DIRECTAXIS.

0
Replies (2)
DirectAxis
DirectAxis's reply03 May 2016, 15:00
Official

Hi

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,

DirectAxis Customer Relationship Management Team

DirectAxis
DirectAxis's reply06 May 2016, 13:00
Official

Hi

We are able to confirm that you have been unsubscribed.

We are pleased that we could assist you and resolve the matter.  Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.

Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.

Kind regards,

DirectAxis Customer Relationship Management Team