AS
Anathi S

1 reviews | Active since Apr 2019

09 Apr 2019, 10:58

Harassed by DirectAxis phone calls

Extremely angry at the number of phone calls I have received from DirectAxis call centre people , they have been calling me every week with out fail for over a month now. To make things worse they LOOKING FOR MY MOTHER (I'm not a client of theirs, and don't stay with my mom) who is under debt review and her lawyers are on the matter!! They have her phone number, I've explained what I know on my side .

Lost my cool today when they called me AGAIN when the last called me 5 days ago. I've asked them never to call me again but clearly no one cares and they just hang up the phone in the middle of my sentence.

HelloPeter I hope you can help me, or advice me on how to launch this compliant further. No one should be harassed to such an extent even if they did get a hold of my mother, she doing a very best.

This number that always calls me. + ********** 4297

0
Replies (3)
DirectAxis
DirectAxis's reply09 Apr 2019, 11:45
Official
Hello, please accept our sincere apologies.  We'd like to clear things up as soon as possible.  Please send us your mother’s details via private reply so that we can arrange for your cell phone number to be removed from her account.  Team DirectAxis 
AS
Anathi S's update19 Apr 2019, 10:06
Reviewer Update
Thank you so much. Directaxis help remove my phone number from the system and also I haven't received a phone call since I did report this so thank you HelloPeter too.
DirectAxis
DirectAxis's reply23 Apr 2019, 08:45
Official
Hello, it’s always great to hear from a happy customer. Thank you for your positive feedback. We appreciate it.