Handing over debts already settled

<p>My loan was under debt review and over 5 years payments were made monthly as per the court order, which settled the account. They have handed over the debt to debt collecters and after numerous phone calls and e-mails providing such proof to both parties this matter is still not resolved.</p> <p>Upon phoning the debt collecters again this morning, they claim that they are waiting confirmation from Direct Axis ... this is a query sent in a month ago. I then phoned Direct Axis again, and the entire debt review department is in a meeting, therefore I am again unable to resolved the issue. I am given a time that they will be available and when I phone then the meeting is extended.</p> <p>This is such a waste of my time and money phoning and e-mailing the same correcpondence over and over again and getting nowhere. My only hope in posting this review is that this matter will be taken serious and that someone will get back to me to get this resolved, since the normal means of dealing with this is not working for me.</p>