JH
Joann H

1 reviews | Active since Mar 2009

04 Aug 2015, 15:06

\guaranteed loans"BS!!"""

When you get sms, and post promising you a \guaranteed loan up to X amount"you'd think it is a given your loan will be approved. Needless to say I called out of interest to see what my new instalment would be if I did take them up on their offer. Only to be told I was DECLINED due to a missed payment in 2013! Which is a total LIE! I have never missed a payment on my account EVER! If I miss any payment I call to make arrangements and I catch up the payment"

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Replies (1)
DirectAxis
DirectAxis's reply04 Aug 2015, 15:07
Official
Hello JESmith,

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,
Direct Axis Customer Relationship Management Team

Best regards,