AD
Andy D
1 reviews | Active since Apr 2021
29 Nov 2022, 10:09
Good riddance, please do your part now!
Oh my goodness why is this is so difficult to speak with someone who can understand me. I have been trying to get hold of direct axis for almost a 2months now. I received an sms saying they will debit me early in December which they cant because i receive my salary on the 23 and cant be debited on the 15th. Also want to add an additional amount as we don't get bonuses nor a 13th cheque. I tried the whatsapp line but i am being bluntly ignored. blue ticked like they still in school or something ???
Please can some get in contact with me, preferably someone who can speak English as the call centers are terrible and now understands me!!
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
29 Nov 2022, 10:40Hello Andy, Thanks for reaching out to us. Please accept our humble apologies for the difficulties you've experienced while trying to get assistance from our call centre. We have arranged for a consultant to call you and clear things up. Team DirectAxis
DirectAxis's reply29 Nov 2022, 10:40
Official
Hello Andy, Thanks for reaching out to us. Please accept our humble apologies for the difficulties you've experienced while trying to get assistance from our call centre. We have arranged for a consultant to call you and clear things up. Team DirectAxis
AD
Andy D's updateReviewer Update
29 Nov 2022, 13:30Good afternoon,
Thank you very much 1 of the 2 quires has been resolved thus far.
Thank you very much 1 of the 2 quires has been resolved thus far.
AD
Andy D's update29 Nov 2022, 13:30
Reviewer Update
Good afternoon,
Thank you very much 1 of the 2 quires has been resolved thus far.
Thank you very much 1 of the 2 quires has been resolved thus far.