Good riddance, please do your part now!

In 2015 I used the services of Direct Axis. I took out a loan with them. Due to myself and my wife losing our jobs we could not service the loan. We unfortunately went onto debt review. As soon as I was on my feet again making payments to the attorneys DMC. Even though I payments and after numerous arguments with Direct Axis they refused point blank to correct my payment profile or my credit information. I am still listed as a arrears or missed payments client. Needless to say this impacts my credit scoring poorly. I also feel to a certain extent it was somewhat of a spiteful move from Direct Axis because they most likely wanted me to "pay" for me not being a model loyal faithful client. Its been more than 3 years and my payment profile still reflects "missed payments and arrears".

I spoke to many people regarding this and the only way out was to settle the account or pay the full monthly instalments. Well, I settled the account in full at the beginning on November 2022. But still no acknowledgement from Direct Axis and my credit information on clearscore app is still no updated.

Its sad that service providers will penalize us for this that are out of our control. They will be cruel and continue to punish clients who default but once their loans are paid they will never acknowledge call or correct the credit information. You always have to beg and chase them.

Well at least for me I dont have to deal with this pathetic company anymore whose ethics and service is so bad. Direct Axis I have paid you guys please clear my name!!! I will never deal with you guys again. Good riddance!!!