EV
Ezmari V

1 reviews | Active since May 2015

30 Jan 2017, 10:11

Furious - unfair and ************** against PREGNANT woman!!!!

<p>I have no words, i am so discussed in DirectAxis i can scream. im in tears.... i cannot believe that for months you harass me with letters and **** that you reserve this and reserve that and that i need to come and apply after my last loan paid off and i was such a good customer and BLA BLA BLA BULL**** then when i want to apply and need the money, no sorry due to you being on MATERNITY LEAVE AND RECEIVED UIF LAST YEAR we cannot assist you, however my Jan payslip ALONG with my increase letter attached, nope sorry, due to NOV and DEC UIF pay outs you cannot apply for a loan IN JANUARY!!!! Then when you speak to a manager all you get is - yes mam i do understand and im sorry about the - SWEETHEART TELL ME PLEASE WHAT THE ffffffffff DO YOU UNDERSTAND!!!! you’re not in my shoes.... u don’t even have a clue what im going through.... so DA send me one more mail - i dare you.... harass me one more time with your stupid BLA BLA BLA letters.... your unfair!!!!</p> <p> </p>

0
Replies (2)
DirectAxis
DirectAxis's reply30 Jan 2017, 10:30
Official

Hello. Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis

DirectAxis
DirectAxis's reply03 Feb 2017, 10:54
Official

Hello, we've made sure that you won't receive any future promotions, however due to our scheduling process, you may receive one or two more letters in the post, but these will be the very last. Emails and SMSs will stop from next week. We’re sorry to see you go – if you do require our services in future, keep us in mind. Team DirectAxis