WG
Wilma G
1 reviews | Active since Jun 2019
24 Jun 2019, 16:13
Frustrated
I have been battling to get hold of someone for three days now to assist me with a settlement. They have technical issues for days now and I have send emails without any response as well. I really feel very frustrated at this stage and would like to get this over and done with so that I can update my credit profile.
Helpful (0)
Replies (5)0
Replies (5)
DirectAxis's replyOfficial
24 Jun 2019, 16:20 Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply24 Jun 2019, 16:20
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
WG
Wilma G's updateReviewer Update
24 Jun 2019, 16:22Thank you very much.
WG
Wilma G's update24 Jun 2019, 16:22
Reviewer Update
Thank you very much.
DirectAxis's replyOfficial
25 Jun 2019, 10:35With pleasure, we've emailed you a settlement letter to the address we have on record, please let us know that you've received it.
Best regards,
DirectAxis's reply25 Jun 2019, 10:35
Official
With pleasure, we've emailed you a settlement letter to the address we have on record, please let us know that you've received it.
Best regards,
WG
Wilma G's updateReviewer Update
25 Jun 2019, 10:57Good day. I have no problem saying thank you to you and reply to the public. It really is sad that we first have to go to extreme measures to get assistance. Thank you very much. After days of battling to get hold of someone or get a response on email I finally got what I wanted. Thank you very much
WG
Wilma G's update25 Jun 2019, 10:57
Reviewer Update
Good day. I have no problem saying thank you to you and reply to the public. It really is sad that we first have to go to extreme measures to get assistance. Thank you very much. After days of battling to get hold of someone or get a response on email I finally got what I wanted. Thank you very much
DirectAxis's replyOfficial
25 Jun 2019, 11:20You are welcome.
Best regards,
DirectAxis's reply25 Jun 2019, 11:20
Official
You are welcome.
Best regards,