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Carissa Compion-Coetzee
1 reviews | Active since Jun 2019
12 Dec 2022, 11:28
From extremely bad to just plain ***********.
Tried getting in contact to make payment arrangement. They said must contact MBD and gave the number. Tried contacting MBD, they cannot find an account on the ID number. SO NOW WHAT? Does DirectAxis want their money or not, because it is impossible to get in contact with someone and for someone to just say, here is the payment arrangement, here is the banking details. GET IN CONTACT VIA EMAIL RIGHT NOW!!! This is getting ridiculous.
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DirectAxis's replyOfficial
12 Dec 2022, 12:39Hello Carissa, Thanks for reaching out to us. Please accept our humble apologies for the unpleasant experience and the inconvenience caused, we are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
DirectAxis's reply12 Dec 2022, 12:39
Official
Hello Carissa, Thanks for reaching out to us. Please accept our humble apologies for the unpleasant experience and the inconvenience caused, we are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis