********** loan
Good day,
I was recently informed by FNB that i have a loan with Direct Axis. this is not the case yet the debit order is loaded to my cheque account. I have tried calling numerous numbers to no avail. How on earth do you resolve a ********** loan if I can not get hold of the correct people!!!!!???????
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DirectAxis's replyOfficial
18 Aug 2021, 13:58Hello Nadene,
Thank you for reaching out to us.
Please accept our apologies for the inconvenience caused. It’s not our usual standard and we understand how frustrating this delay must be.
We’ll escalate your query to our support team and have them look into the matter.
We will also monitor and keep you in the loop until everything is sorted out.
Team DirectAxis
Thank you for reaching out to us.
Please accept our apologies for the inconvenience caused. It’s not our usual standard and we understand how frustrating this delay must be.
We’ll escalate your query to our support team and have them look into the matter.
We will also monitor and keep you in the loop until everything is sorted out.
Team DirectAxis
DirectAxis's reply18 Aug 2021, 13:58
Official
Hello Nadene,
Thank you for reaching out to us.
Please accept our apologies for the inconvenience caused. It’s not our usual standard and we understand how frustrating this delay must be.
We’ll escalate your query to our support team and have them look into the matter.
We will also monitor and keep you in the loop until everything is sorted out.
Team DirectAxis
Thank you for reaching out to us.
Please accept our apologies for the inconvenience caused. It’s not our usual standard and we understand how frustrating this delay must be.
We’ll escalate your query to our support team and have them look into the matter.
We will also monitor and keep you in the loop until everything is sorted out.
Team DirectAxis