CS
Cindy S

1 reviews | Active since Apr 2010

04 Jun 2017, 09:49

********** loan

<p>DirectAxis issued me a loan without verifying any of the ********** information that was submitted to them. </p> <p>Subsequently, Nedbank has closed my bank account, after many years of sterling record.</p> <p> </p> <p>I am opening a case of ***** against both institutions.</p> <p> </p> <p> </p>

0
Replies (3)
DirectAxis
DirectAxis's reply05 Jun 2017, 09:10
Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply06 Jun 2017, 10:06
Official

Hello, it’s proving difficult to reach you. We’d like to assist as soon as possible, so please do call us on *** or if you’d prefer email us at ***. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply07 Jun 2017, 10:33
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Team DirectAxis

Best regards,