TN
Thobeka N

1 reviews | Active since Nov 2015

09 Mar 2023, 11:10

**********!!! ********!!!!

Pathetic Company ********** !!!

i did a credit check with clear score and the next thing they calling me to offer loans, i did advice them that I'm not interested NeXT thing i received an sms from Transunion to check my profile the was an loan application done by Direct Axis without my consent. When i called today i was transferred to more than 5 consultants and when i asked to speak to manager than i was transferred to the last Agents told me nonsense. Hope calls are recorded. There's a new POP act and you cant use my personal information without my concert. I'm going further with this!!!!!!!

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Replies (1)
DirectAxis
DirectAxis's reply09 Mar 2023, 11:59
Official
Hello Thobeka, 

Thanks for reaching out to us.  

Please accept our humble apologies for the unpleasant experience, we are here to assist.  

We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.  

Team DirectAxis