1 reviews | Active since Dec 2016
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<p>After the account has been closed, they still deducted the monthly premium. After phoning them they said the money will be transfered back within 10 working days. Still not received the money back and now the excuse is that it was never processed and it will take another 10 working days due to open the acc. again before the transfer can take place...</p> <p>That is not my mistake and should have been handled accordingly!</p>
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.
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Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.
Best regards,
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist.
Best regards,
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist.
Best regards,