AT
Anathi T
1 reviews | Active since Nov 2013
15 Jun 2020, 10:43
***** - loan taken using my documents
I am the victim of identity theft and have been trying call their call centre number ***and their customer service number ***, i am disgusted about their service. The call centre agents dont care and not helpful what they do best is to transfer from one department to another. I app**** for a house and have been told that i do not qualify because i have a loan with Direct Axis of which is untrue and incorrect. Can someone call me
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DirectAxis's replyOfficial
15 Jun 2020, 14:16 Hello Anathi We have received your review. We are sorry to hear that you are a victim of *****. Please accept our apologies for the experience you have received, it’s not the kind of experience we aim to provide to our customers.We care about our customers and our primary focus is to act responsibly towards them. We'll look into this immediately and we will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply15 Jun 2020, 14:16
Official
Hello Anathi We have received your review. We are sorry to hear that you are a victim of *****. Please accept our apologies for the experience you have received, it’s not the kind of experience we aim to provide to our customers.We care about our customers and our primary focus is to act responsibly towards them. We'll look into this immediately and we will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,