***** activity reported and no one cares

My father is a victim of DirectAxis ****. They him a mail with all DirectAxis logos, address even DirectAxis advert photo. Also a perfect copy of a DirectAxis application form which was filled in for a loan. Three days later he received a mail with all DirectAxis logos etc stating the loan is approved and there was a legal fee to pay which he did. This was paid into a Capitec Bank account. A day or two later he received another document with a well known insurance broker logo, requesting him to take out an insurance in case he deferred on payment and once the loan was paid he would receive the money back with interest. He did this also to a Capitec account. Soon he received a letter telling me to pay another amount before the money was released, he then realised this was a ****. And then contacted DirectAxis with not much luck or assistance. After laying a ******** charge of ***** at the SAPS sent all the detail to DirectAxis froud section all he got back wasn't worth the mail it was typed on. Absa bank was the only assistance received and they contacted Capitec to inform them they had **** accounts. Capitec informed them all the accounts were empty. Then today to crown it all he received a mail once again from DirectAxis offering a loan again. How stupid do they think my father is? Everything was exactly the same as the first time. He feels very let down by all when and was just trying to get some relief after this bad lockdown for staff and himself. The ***** line for Direct Axis doesn't even allow you to report ***** unless you have a loan or waiting for approval.