AM
Agnes M
1 reviews | Active since Jan 2020
16 Nov 2021, 09:40
*****
my details were used to take up a loan with them **********ly, its been almost 3 month i logged a ***** case with. no one calls to update i have to always call and do a follow up their consultant are very unprofessional, they always hang up on me.
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DirectAxis's replyOfficial
16 Nov 2021, 13:24Hello Agnes, Thank you for reaching out to us. Apologies, this isn't the experience we aim to provide. We care about our customers and we are trying our best to be able to assist. We have reached out to our ***** Team and requested they give you a courtesy call. Team DirectAxis
DirectAxis's reply16 Nov 2021, 13:24
Official
Hello Agnes, Thank you for reaching out to us. Apologies, this isn't the experience we aim to provide. We care about our customers and we are trying our best to be able to assist. We have reached out to our ***** Team and requested they give you a courtesy call. Team DirectAxis