TK
Thelma K
1 reviews | Active since Aug 2018
13 Oct 2022, 09:00
*****
I WANT THE CEO - NOT YOUR RELATIONS DEPARTMENT WHO TO DATE ARE YET TO RESPOND, DIRECT AXIS THIS IS MY 3RD REQUEST THIS WEEK.......I NEED THE CEO OR I WILL GO TO THE MEDIA NOW
11 Oct 2022, 10:47 ***** Can the CEO of this company call me, not your relations department who are yet to respond to date. There is no way you can pay a lump sum on a loan and the installment stays the same, I am not sure its within Credit regulation either, A lump sum reduces installment , whether home loan , car or personal loan,
Our loan with you is 60 months and we want to pay lump sum to reduce our debt for better affordable repayments...... there is no way installment can be the same on same 60 MONTH CONTRACT
CAN THE CEO CALL ME
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DirectAxis's replyOfficial
13 Oct 2022, 10:22 Hello Thelma, Thank you for reaching out. Please accept our apologies for the inconvenience caused. We’ve shared your review, including your request to engage with our CEO, with our Customer Relationship Management Team. Team DirectAxis
DirectAxis's reply13 Oct 2022, 10:22
Official
Hello Thelma, Thank you for reaching out. Please accept our apologies for the inconvenience caused. We’ve shared your review, including your request to engage with our CEO, with our Customer Relationship Management Team. Team DirectAxis
TK
Thelma K's updateReviewer Update
13 Oct 2022, 10:35YOU ARE STILL GOING YOUR RELATIONSHIP TEAM OK I WILL PROCEED FURTHER
TK
Thelma K's update13 Oct 2022, 10:35
Reviewer Update
YOU ARE STILL GOING YOUR RELATIONSHIP TEAM OK I WILL PROCEED FURTHER