NM
Ntlahla M

1 reviews | Active since Jul 2022

27 Jul 2022, 11:49

Forced to pay my late fathers Dept By Direct Axis

I have been in contact with Direct Axis since last year after the passing of my father in July 2021. They contacted me with regards to the personal loan over R80k which (he) my father had with them, I explained that the person you are looking for is no more, they demanded a proof of death certificate, which I sent via email with all the details. till today I am still getting SMS's, calls, and emails from Direct Axis that I owe them, I always have to explain to them that the person you are looking for is dead please stop harassing me by calling and sending me SMS's but still nothing has changed. I lost my wife early this year because of this, she thought I had debts on the side that I was not telling her about. I tried to stop this for over a year now with no luck, please can someone help me.

0
Replies (2)
DirectAxis
DirectAxis's reply27 Jul 2022, 12:30
Official
Hello Ntlahla, Thanks for reaching out to us. Please accept our apologies for the inconvenience caused, we’re here to assist. Please send us a private reply with your father’s ID number so that we can look into this matter. Team DirectAxis
NM
Ntlahla M's update17 Aug 2022, 14:12
Reviewer Update
This is seriously disgusting the problem i have complained about still continues, I am still receiving calls and SMS's, directAxis please STOP this **** I do not owe you **** i have never had a loan from you and I will never,please remove my ****en name out from your system