TK
Thabo K
1 reviews | Active since Sept 2013
04 Apr 2019, 10:41
Follow up
This is second statement i am writing to Direct axis 1. You don't want to show me the statement that says I took a loan with you but you want me to pay 2. I have talked to one of your consultant which she promised that she gonna send me those details which she failed to do that. 3. What exactly you what me to pay because according to my records I don't owe you a cent I have asked you to prove me wrong and you failed. 4. Please stop harassing me by phone calls because I won't talk to you before you send those statement and for the last time stop bothering me please
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Replies (3)
DirectAxis's replyOfficial
04 Apr 2019, 11:37Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you. Team DirectAxis
Best regards,
DirectAxis's reply04 Apr 2019, 11:37
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
09 Apr 2019, 15:53Hello, we're having difficulty contacting you. Please let us know when would be the best time for us to call you.
Best regards,
DirectAxis's reply09 Apr 2019, 15:53
Official
Hello, we're having difficulty contacting you. Please let us know when would be the best time for us to call you.
Best regards,
DirectAxis's replyOfficial
10 Apr 2019, 12:52Hello, we're pleased that a consultant has been in touch with you, but if you require further assistance do let us know.
Best regards,
DirectAxis's reply10 Apr 2019, 12:52
Official
Hello, we're pleased that a consultant has been in touch with you, but if you require further assistance do let us know.
Best regards,