NF
Ncumisa F
1 reviews | Active since Aug 2020
29 Aug 2020, 14:18
Fnb and direct axis Bad service no one has called me yet.
I app**** for covid-19 payment relief plan that was approved. From April may and June and 1 month was not paid no one is willing to help me. The money that was not paid was added to my covid-19 credit. Which is more than what I was approved for. Their service is pathetic and poor
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DirectAxis's replyOfficial
31 Aug 2020, 12:44Hello Ncumisa We have received your review. Thank you for your settlement payment. Our closure process takes up to 10 business days. We’ll escalate your query onto our Customer care support team and have them send your paid up letter as soon as your account is closed. Team DirectAxis
DirectAxis's reply31 Aug 2020, 12:44
Official
Hello Ncumisa We have received your review. Thank you for your settlement payment. Our closure process takes up to 10 business days. We’ll escalate your query onto our Customer care support team and have them send your paid up letter as soon as your account is closed. Team DirectAxis