FIRST MY ACCOUNT IS IN ARREARS AND I DIDNT EVEN KNOW AND STILL STRUGGLING WITH STATEMENTS :(

Item: DirectAxis
Rating: 1
Author: Louise J

Requested a call back in December already, but still nothing. I have called several times to get my statements as i need them for Financial Year Ends.... But I won't get anywhere seems lik. PLEASE SEND ME STATEMENTS FROM MARCH 2019 UNTILL FEBRUARY 2020. Asked almost a year ago and STILL NOTHING!

Hate struggling like this. AND I NEED THIS NO LATER THEN MONDAY 25th OF JANUARY 2021.

PLEASE PLEASE PLEASE JUST EMAIL IT TO ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)

DirectAxis's replyOfficial

25 Jan 2021, 08:29

Hello Louise,

Thanks for reaching out to us.

We apologise for the delay in getting your query resolved, we acknowledge understand your frustration.

We have re-escalated the matter to our Collections Team as high importance so that they can urgently assist you.

We will let you know once everything is sorted.

Team DirectAxis

DirectAxis's reply25 Jan 2021, 08:29

Official