1 reviews | Active since Nov 2016

30 Nov 2020, 15:02

FEEDBACK ON YOUR DISGRACEFUL SERVICE

Thought I would share with you, that after my first mail and numerous attempts at making contact, I finally received a mail from CAPREZE I was so excited....... until I read that I will be kept in the loop until the issue is resolved. THREE MONTHS I HAVE BEEN TGRYING - what a joke!!!!!!

0
Replies (2)
DirectAxis
DirectAxis's reply30 Nov 2020, 16:43
Official
Hello Jenny,  Thanks for reaching out to us.  We have tried  reaching out to you via cell phone and email to no avail.  Please send an email to *** so that we can forward it onto Wendy in our Customer Care Department.  Team DirectAxis 
DirectAxis
DirectAxis's reply04 Dec 2020, 08:56
Official
Hello Jenny,

We are happy to confirm that Wendy has resolved your query, she tried reaching out to you but your cell phone goes to voicemail. Your account has been changed to a cash method and your debit order has been cancelled.  If you have any further questions please send us a private reply and we will assist you.  Team DirectAxis