FEDUP DIRECTAXIS

Item: DirectAxis
Rating: 1
Author: Yolandi C

I need HELP please. I was retrenched last year 26th of June 2020. Since then I've tried my best to pay the loan. I filled in every document that they gave me and send everything that they need. I had a job till now for a small amount of money but still try to pay the loan. So I'm retrenched now again because of covid19!!! They did nothing about my protection plan that I paid for about 6 years!!! Now they want to email me some letters!! I need this to be sorted out! I have a protection PLAN! WANT WAARVOOR BETAAL N MENSE DIT?????????????? EK IS GATVOL VIR HULLE DIENS! GATVOL Ek betaal nie n sent verder nie!

Helpful (0)

Replies (2)

DirectAxis's replyOfficial

29 Dec 2021, 08:25

Hello Yolandi, Thanks for reaching out to us. We apologise for the inconvenience caused. We understand your frustration and are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis

Best regards,

DirectAxis's reply29 Dec 2021, 08:25

Official

Best regards,

DirectAxis's replyOfficial

04 Jan 2022, 11:47

Hello Yolandi,

We're having difficulty getting in touch with you.

Please let us know when would be the best time for us to call you.

Thank you.

Best regards,

DirectAxis's reply04 Jan 2022, 11:47

Official

Hello Yolandi,

We're having difficulty getting in touch with you.

Please let us know when would be the best time for us to call you.

Thank you.

Best regards,

FEDUP DIRECTAXIS

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