jK
jakob K
1 reviews | Active since Feb 2017
30 Mar 2021, 17:56
False information to credit bureau
Paying my account every month, but when I got my credit report it shows that I never paid my account at all. Phoned and e mailed Hammond Pole attorneys that is handling their accounts but now responds till now. Got e mail from them today, that they will not rectify my account on credit bureau, even if I am paying every month.
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DirectAxis's replyOfficial
31 Mar 2021, 08:40Hello Jakob, Thanks for reaching out to us. Please accept our humble apologies for the delay in getting your query resolved. We have re-escalated the matter and will ensure your query is highly prioritised so that you can be assisted as soon as possible. A consultant will be in touch with you. Team DirectAxis
DirectAxis's reply31 Mar 2021, 08:40
Official
Hello Jakob, Thanks for reaching out to us. Please accept our humble apologies for the delay in getting your query resolved. We have re-escalated the matter and will ensure your query is highly prioritised so that you can be assisted as soon as possible. A consultant will be in touch with you. Team DirectAxis