EXTREMELY POOR SERVICE

Item: DirectAxis
Rating: 1
Author: Sue K

I sent this end of October i am still waiting on someone to call me. but just do not pay them then you get a threatening letter. Of how they are not willing to help in time that their customers are struggling to make ends meat and feed your family. they have no willingness or sense to help

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Replies (1)

DirectAxis's replyOfficial

08 Nov 2022, 10:16

Hello Sue,

Thanks for reaching out to us.

Please accept our apologies for the inconvenience caused.

We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.

Team DirectAxis

DirectAxis's reply08 Nov 2022, 10:16

Official