SL
Sannie L
1 reviews | Active since Jul 2012
11 Jun 2021, 15:56
Extremely irritated ?
On the 27th of May 2021 I wrote a complain regarding getting a refund. I was contacted by your claims department, I was assured the amount will be refunded back into my account within 10 working days (which ended yesterday) and I am still waiting. Am very upset by all this. Can I please have my money, if it was my payment that was not on time by now I would be handed over.
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DirectAxis's replyOfficial
14 Jun 2021, 10:23Hello Sannie, Thank you for reaching out to us. Please accept our humble apologies for any inconvenience caused in the process of trying to get a refund from us. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply14 Jun 2021, 10:23
Official
Hello Sannie, Thank you for reaching out to us. Please accept our humble apologies for any inconvenience caused in the process of trying to get a refund from us. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis