PS
Pieter S

1 reviews | Active since Jan 2010

20 May 2021, 10:31

Extremely bad service

I have been trying to settle my account now for almost a month. Your call centre is pathetic as myself and my wife I have been spending close to 4 hours over a 3 week period trying to get hold of a department that can settle my account. This is extremely frustrating and very bad service

0
Replies (1)
DirectAxis
DirectAxis's reply20 May 2021, 11:07
Official
Hello Pieter,  Thank you for reaching out to us.  Please accept our humble apologies for the inconvenience caused in the process of trying to get a settlement letter.  We'll look into this immediately and will be in touch with you as soon as we've gathered more information.  Team DirectAxis