MS
Mixo S
1 reviews | Active since Mar 2017
26 Jun 2021, 11:48
Exhausting
I transferred funds into their account by mistake and have been struggling to reverse it.
I sent a screenshot of the payment as I barely get any statements for the account I transferred from, they have been refusing to assist.
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DirectAxis's replyOfficial
28 Jun 2021, 10:59Hello Mixo, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get a refund. You are required to send us the proof of payment as it is a banking requirement. Please email it to *** so that we can pass it onto our support team and speed up the process. Team DirectAxis
DirectAxis's reply28 Jun 2021, 10:59
Official
Hello Mixo, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get a refund. You are required to send us the proof of payment as it is a banking requirement. Please email it to *** so that we can pass it onto our support team and speed up the process. Team DirectAxis