RS
Roland S
1 reviews | Active since Sept 2010
21 Aug 2025, 12:47
Eventually Happy Customer
I've really tried getting hold of someone at your company after 52 mins of calling several numbers.
Eventually I got hold of someone "Andiswa" - not too sure, I've deleted the name.
There is however a flaw, if you put in the wrong ID number under "new loans", you get transferred to a voicemail where they swear the whole time. You can call for more information.
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
21 Aug 2025, 13:54 Good day Roland Schutte
I've received your compliment that you logged. Thank you so much for taking the time to compliment: Andiswa. I will be sure to pass on your thanks and comments to management, and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?" We are truly glad to hear of the wonderful service you have received from our staff.***. Regards, Hello Peter Complaints Team Email address: ***
I've received your compliment that you logged. Thank you so much for taking the time to compliment: Andiswa. I will be sure to pass on your thanks and comments to management, and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?" We are truly glad to hear of the wonderful service you have received from our staff.***. Regards, Hello Peter Complaints Team Email address: ***
Best regards,
DirectAxis's reply21 Aug 2025, 13:54
Official
Good day Roland Schutte
I've received your compliment that you logged. Thank you so much for taking the time to compliment: Andiswa. I will be sure to pass on your thanks and comments to management, and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?" We are truly glad to hear of the wonderful service you have received from our staff.***. Regards, Hello Peter Complaints Team Email address: ***
I've received your compliment that you logged. Thank you so much for taking the time to compliment: Andiswa. I will be sure to pass on your thanks and comments to management, and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?" We are truly glad to hear of the wonderful service you have received from our staff.***. Regards, Hello Peter Complaints Team Email address: ***
Best regards,