Empty promises no call my account not yet closed from May

The settlement letter dated 26 May 2021 was clear that the quoted settlement amount was valid for 5 days. The amount was settled on the same day the letter was issued within the stipulated 5 days. It is incorrect for you to say that the settlement was valid till the 25th of June. What you are saying is not on the letter. It is also not true that the settlement was done on the 26th of June. I sent you proof of payment that clearly shows the 26th of May. I also have a statement from the west bank website that clearly shows that the payment was credited on the account on 26 May, long before you debited my account. Please close this account and stop providing false reasons. I am going to take this matter up. Your reasons don’t add up.

I think the best way to deal with direct Axis is through court I have enough evidence even your replies, it shows you are the same with your consultants unprofessional ******* , you don’t know your work you should close down with immediate effect . FNB should remove you as their partners, I have more evidence to sue you , you will learn a good lesson.