DW
Denzil W

1 reviews | Active since Jul 2019

15 Feb 2023, 11:08

****ed off

Pathetic. Fire all your call center people. Been on the phone over an hour with every number possible they can transfer me too even legal. Can't get a simple thing like a settlement amount over the phone. I wish I was making this **** up. Unfortunately not what a pathetic experience. Keep it up guys. You will most definitely see your ass like this eventually.

0
Replies (4)
DirectAxis
DirectAxis's reply15 Feb 2023, 11:31
Official
Hello Denzil, 

Thanks for reaching out to us.  

Please accept our humble apologies for the inconvenience caused in the process of trying to get a settlement letter from us. 

We have escalated your feedback to our Accounts Team for assistance.  

Team DirectAxis
DW
Denzil W's update15 Feb 2023, 11:58
Reviewer Update
I will be impressed if you are able to contact me with a settlement. Ball is on your court.
DW
Denzil W's update15 Feb 2023, 12:06
Reviewer Update
Thank you.
DW
Denzil W's update15 Feb 2023, 13:34
Reviewer Update
Yes I have received it thank you very much. It's just very unfortunate to resort to this platform to get it done. Non the less it's appreciated.