1 reviews | Active since May 2011
Early deduction of debit order
<p>I specifically asked them to put the debit order through on the 26th of each month as my money only comes in during the course of the 25th. And now on the 24th they have already dedited my account. Whats going to happen if theres no money in ??? Will they hold me responsible for the extra costs??? After i have told them my money will only be in bank by 25!!!!! This is not acceptable. Who gives them the right to debit it earlier than the customers request!!</p>
Hello, thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis