PP
Pieter P
1 reviews | Active since Jul 2022
15 Jul 2022, 10:53
Dropping my calls
I attempted to contact you 5 times on 15 July to get a settlement amount for my loan with you. Your agents dropped my call 5 times. Why?
Helpful (0)
Replies (3)0
Replies (3)
DirectAxis's replyOfficial
15 Jul 2022, 11:53Hello Pieter, Thanks for reaching out to us. Please accept our humble apologies for the difficulties you've experienced while trying to get assistance from our call centre. We’re unable to find your account with the details provided. Please send us a private reply via the HelloPeter platform with your ID number so that we can assist. Alternatively, you can email us at *** Team DirectAxis
Best regards,
DirectAxis's reply15 Jul 2022, 11:53
Official
Hello Pieter, Thanks for reaching out to us. Please accept our humble apologies for the difficulties you've experienced while trying to get assistance from our call centre. We’re unable to find your account with the details provided. Please send us a private reply via the HelloPeter platform with your ID number so that we can assist. Alternatively, you can email us at *** Team DirectAxis
Best regards,
DirectAxis's replyOfficial
15 Jul 2022, 11:53Hello Pieter, Thanks for reaching out to us. Please accept our humble apologies for the difficulties you've experienced while trying to get assistance from our call centre. We’re unable to find your account with the details provided. Please send us a private reply via the HelloPeter platform with your ID number so that we can assist. Alternatively, you can email us at *** Team DirectAxis
Best regards,
DirectAxis's reply15 Jul 2022, 11:53
Official
Hello Pieter, Thanks for reaching out to us. Please accept our humble apologies for the difficulties you've experienced while trying to get assistance from our call centre. We’re unable to find your account with the details provided. Please send us a private reply via the HelloPeter platform with your ID number so that we can assist. Alternatively, you can email us at *** Team DirectAxis
Best regards,
DirectAxis's replyOfficial
22 Jul 2022, 08:55Hello Pieter, please remember to send us your details so that we can assist with your complaint. Team DirectAxis
Best regards,
DirectAxis's reply22 Jul 2022, 08:55
Official
Hello Pieter, please remember to send us your details so that we can assist with your complaint. Team DirectAxis
Best regards,