SR
STEVEN R
1 reviews | Active since Sept 2013
14 Apr 2022, 07:03
Double Debit Issue
Worst Customer Service. Took out a new loan in December 2021, with the aim of closing the older one. I was double debited in Jan 2022. After I made them realise their error, I am still yet to be refunded. I keep being sent from pillar to post. Would not recommend them
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DirectAxis's replyOfficial
14 Apr 2022, 08:48Hello Steven,
Thanks for reaching out to us.
Please accept our humble apologies for the difficulties you've experienced while trying to get assistance from us.
We have arranged for one of our service consultants to call you back.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the difficulties you've experienced while trying to get assistance from us.
We have arranged for one of our service consultants to call you back.
Team DirectAxis
DirectAxis's reply14 Apr 2022, 08:48
Official
Hello Steven,
Thanks for reaching out to us.
Please accept our humble apologies for the difficulties you've experienced while trying to get assistance from us.
We have arranged for one of our service consultants to call you back.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the difficulties you've experienced while trying to get assistance from us.
We have arranged for one of our service consultants to call you back.
Team DirectAxis