RM
Raheem M
1 reviews | Active since Aug 2020
26 Aug 2020, 10:56
Double Debit
My account has been debited twice this month, I tried calling the Call Centre twice holding on for 30 minutes with no luck, tried calling again same thing no answer. How on earth does a person get hold of your so called Call Centre for assistance? I need my refund please.
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DirectAxis's replyOfficial
26 Aug 2020, 12:59 Hello Raheem, We’ve received your review. Your instalment date is the 25th of each month. We will only have sight of this payment after 48 hours as it would need to clear on our system. We'll monitor your account until payment reflects and get our accounts team to contact you. Team DirectAxis
DirectAxis's reply26 Aug 2020, 12:59
Official
Hello Raheem, We’ve received your review. Your instalment date is the 25th of each month. We will only have sight of this payment after 48 hours as it would need to clear on our system. We'll monitor your account until payment reflects and get our accounts team to contact you. Team DirectAxis