PC
Phumzile C
1 reviews | Active since May 2013
28 Sept 2021, 10:21
double debit
Double debiting and use a different name is it allowed on the same month without making arrangement ? It the question that I need answer to because I cant deal with this behavior.
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DirectAxis's replyOfficial
28 Sept 2021, 11:55Hello Phumzile, Thanks for reaching out to us. We apologise for the inconvenience caused. We understand your frustration and are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
DirectAxis's reply28 Sept 2021, 11:55
Official
Hello Phumzile, Thanks for reaching out to us. We apologise for the inconvenience caused. We understand your frustration and are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis