CR
Candice R
1 reviews | Active since May 2019
29 Jul 2020, 11:39
Don't waste your time using this company
I'm so annoyed. Our loan was settled in December 2019 yet they still debiting my account. I call and hold on for almost an hr and no one even answers? Furthermore my husband app**** for another loan and when he calls to follow up someone beyond rude says it's declined and hangs up the phone. We have been clients for years and never expected this kind of treatment
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
29 Jul 2020, 16:01Hello Candice, We’ve received your review. Please accept our apologies for the delay in feedback on your personal loan account. To follow up on your personal loan please contact Shackleton Credit Management directly on ***. We’ll arrange for a consultant to call your husband regarding his loan application. Team DirectAxis
DirectAxis's reply29 Jul 2020, 16:01
Official
Hello Candice, We’ve received your review. Please accept our apologies for the delay in feedback on your personal loan account. To follow up on your personal loan please contact Shackleton Credit Management directly on ***. We’ll arrange for a consultant to call your husband regarding his loan application. Team DirectAxis
DirectAxis's replyOfficial
29 Jul 2020, 16:02Hello Candice, We’ve received your review. Please accept our apologies for the delay in feedback on your personal loan account. To follow up on your personal loan please contact Shackleton Credit Management directly on ***. We’ll arrange for a consultant to call your husband regarding his loan application. Team DirectAxis
DirectAxis's reply29 Jul 2020, 16:02
Official
Hello Candice, We’ve received your review. Please accept our apologies for the delay in feedback on your personal loan account. To follow up on your personal loan please contact Shackleton Credit Management directly on ***. We’ll arrange for a consultant to call your husband regarding his loan application. Team DirectAxis