Don't take a loan through direct axis. Worst customer service ever.
They are quick to offer loans but slow to offer refunds. I have been battling to get a refund on an over-payment for 3 months now. I have sent the necessary documentation, received email acknowledgment, but to date still nothing.
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Replies (1)DirectAxis's replyOfficial
13 Dec 2019, 12:12Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you. Team DirectAxis
DirectAxis's reply13 Dec 2019, 12:12
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you. Team DirectAxis
