JP
Jacqui P

1 reviews | Active since Jun 2016

06 Jun 2016, 06:48

Don't know Your ass from Your elbow ?

<p>Worst service ever. It took two weeks to get loan finalised and when I called due to the funds not being transferred I was told that they have not received My info. 5 days ago I was told the funds will clear in My account in 24 to 48 hours.</p>

0
Replies (2)
DirectAxis
DirectAxis's reply06 Jun 2016, 07:04
Official

Hi

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,
DirectAxis Customer Relationship Management Team

DirectAxis
DirectAxis's reply06 Jun 2016, 08:21
Official

Hi

We are able to confirm that the matter is resolved.

Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.

Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.

Kind regards,

DirectAxis Customer Relationship Management Team