DK
Doctor K
1 reviews | Active since Jan 2018
31 Jul 2018, 08:36
Doing things without clients permission
So,i wanted to apply for a loan from Direct axis and ended up not taking the loan but now have a hospital plan with Hollard,after i told the lady i do not want one,but she said it was just a quote,I want all my money back for this and it must be stopped immediately.... I wonder how many other people you have done this to?
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Replies (2)
DirectAxis's replyOfficial
31 Jul 2018, 09:17Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply31 Jul 2018, 09:17
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
07 Aug 2018, 11:18Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,
DirectAxis's reply07 Aug 2018, 11:18
Official
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,