CB
Cornel B
1 reviews | Active since Jun 2019
06 Nov 2020, 09:00
Does Cashpower loans even exist???
App**** for n cashpower loan and sent the required documents. Eversince I have been trying to call to follow up and I just get an automated call stating that they are to busy to take my call. I phoned the entire day yesterdag as well as today and Im still getting the same message. This is pathetic service. They are to busy to take my call but there is no call me back service. How are one suppose to get hold of someone? Worst service ever. This for a loan that showed approved and were debicheck has been done.
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DirectAxis's replyOfficial
06 Nov 2020, 12:37Hello Cornel, Thanks for reaching out to us. Please accept our humble apologies for any convenience caused. Please note that your money was paid out to you today and the turnaround time is normally 24-48 hours but we have noticed that you are currently banking with FNB and the payment is coming from an FNB account as well, therefore your money should reflect within the next few hours. We have arranged for one of the consultants to give you a courtesy call. Should you have any further questions please send us a private message and we will assist you as soon as possible. Team DirectAxis
Best regards,
DirectAxis's reply06 Nov 2020, 12:37
Official
Hello Cornel, Thanks for reaching out to us. Please accept our humble apologies for any convenience caused. Please note that your money was paid out to you today and the turnaround time is normally 24-48 hours but we have noticed that you are currently banking with FNB and the payment is coming from an FNB account as well, therefore your money should reflect within the next few hours. We have arranged for one of the consultants to give you a courtesy call. Should you have any further questions please send us a private message and we will assist you as soon as possible. Team DirectAxis
Best regards,