CvdB
Coenraad van den Berg
1 reviews | Active since Sept 2015
08 Apr 2022, 12:43
DO NOT USE THIS COMPANY!!! BAD SERVICE
THEY DID NOT LOAD DEBIT ORDERS AND WAS FALLING BEHIND ON PAYMENTS, WE HAD A AGREEMENT AND WENT WELL FOR 6 MONTHS, NOW THIS MONTH ANOTHER DEBIT ORDER WAS NOT LOADED, I WAS THEN INFORMED BY VERY RUDE AGENT THAT I WAS HANDED OVER TO MBD, WITH NO EXPLANATION. I WILL BE GOING TO THE OMBUDSMAN WITH THIS, DO NOT USE THESE PEOPLE!!! YOU WILL MAKE THE BIGGEST MISTAKE
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DirectAxis's replyOfficial
08 Apr 2022, 13:36Hello Coenraad, Thanks for reaching out to us. Please accept our humble apologies for the unpleasant experience, we are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
DirectAxis's reply08 Apr 2022, 13:36
Official
Hello Coenraad, Thanks for reaching out to us. Please accept our humble apologies for the unpleasant experience, we are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
CvdB
Coenraad van den Berg's updateReviewer Update
25 Apr 2022, 11:18Thank you, if you do not reach me due to maybe Truecaller maybe then please let me know a direct contact number and I will contact you.
CvdB
Coenraad van den Berg's update25 Apr 2022, 11:18
Reviewer Update
Thank you, if you do not reach me due to maybe Truecaller maybe then please let me know a direct contact number and I will contact you.