Do not use Direct Axis Pulse! They use your information inappropriatly

Do not use Direct Axis Pulse! My husband doesn't have a loan with them but we have been checking his credit record on their service Pulse. Ever since we registered, they have been sending letters every month to our home address. We just ignored it. But now they are sending the letters to his work address because they have that information from his credit report. Tried sorting this out with Direct Axis but they are no help at all. Even tried unsubscribing from everything but that doesn't help as well. This had caused many problems because these letters are being sent to his work. The call Centre is no help as well. We are so angry. This is not right at all.