CvdB
Coenraad van den Berg
1 reviews | Active since Sept 2015
11 Jan 2021, 15:24
Do not trust Direct Axis.
Was phoned by attorneys on outstanding COVID relief money that is being owned on my Direct Axis account, we had a agreement on a fixed amount. No one phoned me or informed me that I was being handed over and for what, would like to have my last recording with Direct Axis.
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
11 Jan 2021, 16:08Hello Coenraad, Thanks for reaching out to us. Please accept our sincerest apologies for the inconvenience this may have caused, we understand and acknowledge your frustration. We care about our customers and strive to provide them with excellent service. We have escalated your query to our COVID-19 Team so that they can look into the matter and assist you as soon as possible. We will let you know as soon we’ve gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply11 Jan 2021, 16:08
Official
Hello Coenraad, Thanks for reaching out to us. Please accept our sincerest apologies for the inconvenience this may have caused, we understand and acknowledge your frustration. We care about our customers and strive to provide them with excellent service. We have escalated your query to our COVID-19 Team so that they can look into the matter and assist you as soon as possible. We will let you know as soon we’ve gathered more information. Team DirectAxis
Best regards,