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1 reviews | Active since Sept 2010

24 Aug 2018, 12:45

Do not phone me again

Stop phoning me from ********** 003. 5 times in 4 hours is harassment. I will not deal with any company who harasses people. If they were so good, customers would contact them. They harass us with phone calls and bombard TV and radio with adverts. My guess is that this is a Sanlam company because that's how Sanlam companies do business. Lose my number!

0
Replies (8)
DirectAxis
DirectAxis's reply24 Aug 2018, 13:08
Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis

Best regards,

's update24 Aug 2018, 13:43
Reviewer Update
Please tell all companies owned or even remotely linked to Sanlam to lose my number and my contact details.
DirectAxis
DirectAxis's reply27 Aug 2018, 10:10
Official

All right. We will do so.

Best regards,

's update27 Aug 2018, 11:09
Reviewer Update
Thank you for agreeing not to contact me again from any company associated with Sanlam.
DirectAxis
DirectAxis's reply27 Aug 2018, 15:53
Official

You're welcome.

Best regards,

DirectAxis
DirectAxis's reply28 Aug 2018, 10:19
Official

Hello, we've made sure that you won't receive any future promotions or calls from us. We’re sorry to see you go – if you do require our services in future, keep us in mind.

Best regards,

's update28 Aug 2018, 11:19
Reviewer Update
Thanks for or response and your great customer service but there is absolutely no chance that I will ever again deal with any company linked to Sanlam or Santam.
DirectAxis
DirectAxis's reply28 Aug 2018, 11:46
Official

Thanks for the feedback.

Best regards,